ls88Privacy Policy
This page describes what we collect when you use ls88 and how we keep that data protected. We operate an online entertainment service available where local law permits, and your account information, payment records, and betting history remain subject to our commitment to data security and transparency.
We at ls88 collect personal information only to operate your account, process your deposits and withdrawals through payment methods such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, verify your identity when required, and provide customer support. Our servers may sit outside your jurisdiction, but we apply consistent protections across all locations.
Our policy sets out what we do with your data, who has access to it, and the rights you have over it. We do not sell your personal information to third parties for marketing. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What we collect and why
When you create an ls88 account, we collect your email address, phone number, full name, date of birth, and residential address. During identity verification—which our system may request before your first withdrawal or if you are depositing via bank transfer (BCA virtual account, e-wallet, mobile banking, or local payment)—we ask for a photo ID and sometimes a utility bill. We retain these details to prevent fraud, comply with anti-money-laundering rules, and fulfil our legal obligations in supported jurisdictions.
We also collect transaction data: every deposit, withdrawal, and bet placed on ls88. This includes the payment method you used (e.g. online payment or e-wallet), the amount, the date and time, and the outcome. We use this information to settle your account, investigate disputes, and detect unusual activity.
We collect browser and device information—your IP address, operating system, and browser type—to detect login anomalies and protect your account from unauthorised access. We do not track your offline behaviour or share this technical data with advertisers.
Cookies on ls88 serve two purposes: essential cookies keep you logged in and secure your session; analytical cookies help us understand how users navigate our platform so we can improve speed and usability. You can disable non-essential cookies in your browser settings without losing core functionality.
Your rights and our commitments
We at ls88 undertake to keep your data accurate. If you notice a mistake in your account details—for example, an incorrect phone number recorded during registration—you can update it directly in your account settings or contact our support team. We do not charge a fee to correct errors.
You have the right to request a copy of all personal data we hold about you. This includes your registration details, payment history, and any notes from our support interactions. Submit a formal request via our customer support channel, and we will provide the information within thirty days, subject to reasonable verification of your identity.
You may also request that we delete your account and associated data, provided all pending bets are settled and your account balance is zero. Deletion of historical transaction records may be delayed if we are investigating a complaint or if regulatory rules require us to retain the information.
Third-party processors
Our payment partners—including DANA, e-wallet, mobile banking, local payment processors, and bank partners (online payment, e-wallet, mobile banking, local payment)—receive only the minimum data needed to process your transaction. We do not share your betting history or account preferences with them.
If you have questions about how we handle your data, or if you believe we have misused your information, contact our support team. We maintain an escalation process to resolve data complaints within fourteen days. Our commitment is to operate transparently, protect user data, and maintain clear policies around account management, deposits, and withdrawals. We do not offer our services in jurisdictions where online wagering is prohibited.
Contact ls88
- Email: [email protected]
- Support hours: Monday–Sunday, subject to verification windows during major events (Liga 1, Piala AFF, Champions League scheduling may affect response times)
- Data requests: Submit via your ls88 account settings or email with subject "Data Access Request"